Dial your list
Setup requiredCall the next person on your list without hunting for the number.
Fewer clicks between calls.
A phone number connected in Settings.
For sales teams
Coach from what was really said
RichRep gives your team the same help on every call and gives you the record afterwards — so coaching is based on the conversation, not a memory of it.
Your weekExample • Sample data
18
Conversations
12
Follow-ups drafted
9
Next steps agreed
Talk time per day
Sample trend- Send the recap to Sample Prospect
- Call back Sample Lead at 2pm
- Confirm pricing question
One shared workspace
Your team's contacts, conversations and follow-ups live together. People see the workspaces they belong to, and nothing else.
Coaching from real calls
Review what was said, not what got typed into a CRM afterwards. Point to the exact moment in the conversation.
Patterns, not guesswork
See which concerns keep coming up, how much your reps talk, and which conversations ended without a next step.
Sensible access
Members are invited to a workspace and roles decide what they can change. Recordings and transcripts stay inside it.
Rolling it out
- 1
Invite the team
Create the workspace and invite your reps by email.
- 2
Connect the tools you use
Bring in contacts and calls from the systems you already work in.
- 3
Agree what good looks like
Set the playbook prompts your team should hear on a live call.
- 4
Coach weekly from real moments
Pick two conversations per rep and review them together.
Contact historyExample • Sample data
SP
Sample Prospect
Head of Ops • Sample Company
Call — 12 min
TodayBudget committed this quarter; revisit in 6 weeks.
Sent pricing summary and a short case example.
Call — 4 min
3 weeks agoWants fewer manual notes after each call.
Next step
Check back on 12 October with the quarterly budget question.
Give every rep the same good instincts
Set up your workspace, invite the team, and start reviewing real conversations.
The parts you would use
Green works today. Amber needs your own account connected first. Grey is still being built, and you can try a sample screen.
- AvailableWorks today, nothing to connect.
- Setup requiredBuilt. Works once the account it needs is connected.
- Limited betaWorks, with the limits listed. Still being proven.
- PlannedNot usable yet. Sample screens use made-up data.
Parallel calling
PlannedRing three or five people at once and talk to whoever picks up.
More live talks per hour.
Calling for many lines at once is still being built. The sample screen never rings anyone.
Live help on the call
Setup requiredSee what to say next while you are still talking.
You keep your head in the talk, not in your notes.
Speech-to-text turned on for your workspace.
Voice agent for calls you miss
PlannedA helper answers, asks the basics, books a time, or passes it to you.
Nobody hangs up on a dead line.
Answering calls with a voice helper is not built yet. The sample below is a click-through only.
Practice calls
PlannedRun your opener or a hard question out loud before it costs you a deal.
Get the wobble out on a fake call.
Practice with a talking partner is not built yet. The sample shows the steps.
Sales floor
PlannedSee who on your team is on a call right now, and drop in to listen.
Coaching without booking a meeting.
Live listening between teammates is not built yet. The sample uses made-up teammates.
Call scoring
Setup requiredScore a call against your own checklist, with the quote that proves it.
Coaching from what was really said.
Speech-to-text turned on, so there is a transcript to score.
Voicemail drop and number health
PlannedLeave the same short message in one click and watch how your number is doing.
Less repeating yourself, fewer dead numbers.
Dropping a saved voicemail and number health scores are not built yet.
Call notes and summaries
Setup requiredYour write-up is done when you hang up.
No end-of-day admin.
Speech-to-text turned on for your workspace.
Contacts and next steps
AvailableOne page per person: what was said, what you owe them, when.
Nothing goes cold.
Routes and map
Setup requiredPut the day's visits in a sensible order and send them to your calendar.
Less driving, more doors.
Map keys added by whoever runs your workspace.
Start session
Setup requiredRecord a call, an online meeting, a meeting face to face, or a day of door-to-door visits.
Meetings get notes too.
Speech-to-text turned on, and your microphone allowed in the browser.
News and numbers
AvailableIndustry news worth reading, and how your week is really going.
A reason to call, and proof you are improving.