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For support teams · AI Receptionist in development

An AI Receptionist for
the calls you can't take.

It's being built now: it will answer when you can't, take the details, book only what's clearly agreed, and pass the rest to you. Set it up and try a test conversation today — it doesn't answer real calls yet.

Try the sample call All solutions
Rich inbound deskPreview

Incoming sample call

No phone is connected

Caller: “Are you open on Saturday?”

What changes on a busy day

  • The phone gets answered (in development)

    When everyone is busy, the AI Receptionist will pick up, say it's an AI, ask the basics and hold a clearly agreed time. You can set it up and test it today; it isn't answering calls yet.

  • Details taken once

    Name, number, reason for calling — taken once and written to the customer's page, so nobody has to ask twice.

  • Hand it to a person

    When a caller asks for a person, it transfers to the number you choose — or takes a message if nobody answers.

  • Look back at any call

    Play the call, read the words, see who spoke. Good for training, good for fixing mistakes.

The parts you would use

  • AvailableWorks today, nothing to connect.
  • Setup requiredBuilt. Works once the account it needs is connected.
  • Limited betaWorks, with the limits listed. Still being proven.
  • PlannedNot usable yet. Sample screens use made-up data.

Live help on the call

Setup required

See what to say next while you are still talking.

You keep your head in the talk, not in your notes.

Speech-to-text turned on for your workspace.

See the sample screen

Voice agent for calls you miss

Planned

A helper answers, asks the basics, books a time, or passes it to you.

Nobody hangs up on a dead line.

Answering calls with a voice helper is not built yet. The sample below is a click-through only.

Open the preview

Call scoring

Setup required

Score a call against your own checklist, with the quote that proves it.

Coaching from what was really said.

Speech-to-text turned on, so there is a transcript to score.

See the sample screen

Call notes and summaries

Setup required

Your write-up is done when you hang up.

No end-of-day admin.

Speech-to-text turned on for your workspace.

Contacts and next steps

Available

One page per person: what was said, what you owe them, when.

Nothing goes cold.

Email and follow-ups

Setup required

Drafts written for you. You read them, then you send them.

Follow-ups go out the same day.

Gmail or Outlook connected in Settings.

Text messages

Setup required

Texts sit in the same place as the calls and notes.

One thread per person.

A texting-ready phone number connected in Settings.

Calendar, to-dos and goals

Setup required

Your day in order, with your own private to-dos.

You always know what is next.

Google Calendar connected if you want your meetings pulled in.

RichRep Vault

Limited beta

Your own password vault, with fast click-to-fill.

Less time typing passwords.

Development version: use test logins. Everyday use still needs security review and real Chrome testing.